Delivery

Delivery times

All our orders are processed within 1 to 3 business days. Once shipped, your order will be delivered within 7 to 15 business days depending on your location.

A confirmation email with your tracking number will be sent to you upon shipment.

Shipping costs

Shipping costs are calculated automatically at checkout based on your delivery address.

Order tracking

You can track your order at any time using the tracking link received by email. In case of a problem, contact us at contact@odeane.com.

Returns & Refunds

Return policy

You have 14 days from the receipt of your order to return an unopened item in its original condition.

Opened or used products cannot be returned for hygiene reasons.

How to make a return?

Contact us by email at contact@odeane.com, indicating your order number and the reason for the return. We will guide you through the next steps.

Refunds

Once the return is received and validated, the refund will be processed within 5 to 10 business days to your original payment method.